All parcels are sent in plain packaging with no indication of what's inside.
Mostly we use AusPost standard prepaid packaging, and occasionally we use recycled packaging.
There's nothing on the package that says The Shed, or anything trans related.
Delivery with AusPost
Orders are sent within 1-2 days, shipped and tracked with AusPost.
When your order is posted, you'll get an email with a tracking link for you to see the status of your package.
Delivery time frames are the standard AusPost timeframes, most things arrive within a week but can take longer for places further afield. We lodge our post from Melbourne.
Staffed by volunteers
Our shop is run entirely by volunteers, so your order is picked and packed with love on behalf of our community.
WIth no staffing costs, all our profits go directly back into running our group and supporting the community.
You'll be helping us run peer support, our binder programme, events like Trans Day of Remembrance, and other community support by and for trans masc and non binary people.
If you've got any questions or problems with your order you can get in touch with us at any time through our contact form.
Our email is monitored by volunteers and we'll get back to you as soon as we can, usually within a couple of days at the most.
We're happy to help if you have special requests or ideas for new products we could stock!